Contact Information

If you have any questions, you may contact the following offices. In all correspondence, please include, or be prepared to provide, your full name, mailing address, and telephone number, and the test(s) about which you are requesting further information.

Email: To send an email request to Evaluation Systems click here.
Ph: (413) 256-2876 or (800) 823-9225

Operating hours:

Mon–Fri: 9:00 a.m.–8:00 p.m. eastern time
Sat: 9:00 a.m.–5:00 p.m. eastern time

Holidays excluded:

Jan 1, 2016
Jan 18, 2016
May 30, 2016
Jul 4, 2016
Sep 5, 2016
Nov 11, 2016
Nov 24–25, 2016
Dec 26, 2016

(Automated Information System available 24 hours daily)

Fax: (413) 256-7083
Mail: MTTC
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004-9001
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.

Contact Pearson VUE for information about your computer-based test appointment.

Web: www.pearsonvue.com/mttc
Ph: (800) 989-8532
7:00 a.m.–7:00 p.m. central time, Mon–Fri, excluding holidays

Contact The Michigan Department of Education (MDE) for information about program policies and out-of-state credential evaluation.

Web: www.michigan.gov/mde
Mail: Michigan Department of Education
Office of Professional Preparation Services
P.O. Box 30008
Lansing, MI 48909
Email: EducatorPrograms@michigan.gov
Ph: (517) 373-3310
MDE staff are available for educator preparation and credential evaluation customer service by telephone at select times between 7:30 a.m.–5:30 p.m. eastern time, Mon–Thu, excluding holidays. Please call this number for information on the current available phone support times.

Contact your advisor or the certification officer at your institution for information about which tests you must take and endorsement information.