Contact Information
If you have any questions, you may contact the following offices. In all correspondence, please include, or be prepared to provide, your full name, mailing address, and telephone number, and the test(s) about which you are requesting further information.
| Email: | To send an email request to Evaluation Systems click here. |
|---|---|
| Ph: |
(413) 256-2876 or (800) 823-9225
Operating hours: Mon–Fri: 9:00 a.m.–8:00 p.m. eastern time Holidays excluded: Jan 1, 2016 (Automated Information System available 24 hours daily) |
| Fax: | (413) 256-7083 |
| Mail: |
MTTC Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9001 |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
Contact Pearson VUE for information about your computer-based test appointment.
| Web: | www.pearsonvue.com/mttc |
|---|---|
| Ph: |
(800) 989-8532 7:00 a.m.–7:00 p.m. central time, Mon–Fri, excluding holidays |
Contact The Michigan Department of Education (MDE) for information about program policies and out-of-state credential evaluation.
| Web: |
www.michigan.gov/mde
|
|---|---|
| Mail: |
Michigan Department of Education Office of Professional Preparation Services P.O. Box 30008 Lansing, MI 48909 |
| Email: | EducatorPrograms@michigan.gov |
| Ph: |
(517) 373-3310 MDE staff are available for educator preparation and credential evaluation customer service by telephone at select times between 7:30 a.m.–5:30 p.m. eastern time, Mon–Thu, excluding holidays. Please call this number for information on the current available phone support times. |
Contact your advisor or the certification officer at your institution for information about which tests you must take and endorsement information.
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Pearson, P.O. Box 226, Amherst, MA 01004
