Test Fees and Payment Policies
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*See the Professional Readiness Examination test information for registration guidelines.
Withdrawal/Refund Policy
If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:
If you have not yet scheduled your test: Submit a withdrawal request through your account.
If you have already scheduled your test:
- First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
- After cancelling your test appointment, submit a withdrawal request through your account.
If you registered for more than one test and/or subtest, withdrawal of your registration will apply to all tests and/or subtests you selected at the time of registration. You may not withdraw from or receive a refund for only one test or subtest if your original registration was for multiple tests or subtests.
If you withdraw your registration before your Authorization to Test expires and before you have scheduled your test appointment, or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a refund in the amount of the total fees paid for that registration. Your refund will be issued by Evaluation Systems within four weeks of your request.
If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy in "Reporting to the Test Site.")
Payment Methods
The fees for registration and changes to registration must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is "Eval Systems Test Fee."
Fees for services requested by mail (see "Additional Service Fees" in the table above) must be paid by check or money order. Fees for an additional copy of your test results must be paid by cashier's check or money order only; personal checks are not accepted for this service. Checks and money orders must be made payable to Evaluation Systems in U.S. dollars. Please write the last four digits of your social security number on your payment. Do not send cash.
Payment Policies
If you have any outstanding balance owed by you to Evaluation Systems after
a test administration for which you were registered, your score report for that
test date will not be produced and your test
The following policies apply to you when you have an outstanding balance with Evaluation Systems:
- You will be assessed an additional fee to cover the processing required to clear your account.
- You will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
If a credit card charge for an Evaluation Systems service for you is disputed:
- You may not be allowed to make any future payments by credit card.
- You must make your payment to clear your account by cashier's check or money order only.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
Additionally, if a personal check submitted by you is returned by the bank:
- You will not be allowed to make any future payments by personal check.
- You must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
- If you attempt to pay for any further services by credit card before clearing your account, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
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Paper-Based Testing